FAQs for Single Graphic Design Services
1. How do I place an order?
You can select your desired service from our website, add it to your cart, and complete checkout. After payment, you’ll receive an email with a link to submit your project details and any files/images we may need.
2. How long will it take to receive my design?
Turnaround times vary by service and complexity. Standard delivery is usually 2–5 business days per item, unless stated otherwise in the service description.
3. How many revisions are included?
Each service includes 1–3 free revision rounds (as stated in the service description). Additional revisions beyond that may incur an extra fee.
4. What file formats will I receive?
You’ll receive high-quality files in JPEG, PNG, and PDF format. For logos, you’ll also get a vector file (AI or SVG).
5. Do you offer rush delivery?
Yes, we offer a rush option for an additional fee. Rush projects are typically delivered within 24–48 hours, depending on complexity.
6. Will I own the rights to my design?
Yes, once the final payment is made, you have full ownership and commercial rights to your design.
7. Can you use the images I provide?
Yes, as long as you have permission or the rights to use them. We are not responsible for copyright infringement if the provided content is not legally yours.
8. Do you create custom designs from scratch?
Absolutely — all our designs are original and tailored to your specifications.
9. What happens if I’m not happy with the final design?
We’ll work with you within the included revision rounds to get it right. If you’re still unsatisfied after revisions, we can discuss partial refunds or credit toward another service.
10. Do you print the designs?
No, we provide the digital design files. However, we can recommend trusted printing companies.